Exclusive HVAC, Water Heater and Commercial Training at our Canadian Innovation Learning Center.
Train with the product experts at Rheem in person or online. Our product training events range from an overview of our product features, functions, and benefits to a deep dive into all the the technical details required to effectively troubleshoot and service Rheem products and systems.
- – Gain expert knowledge and learn insider tricks and tips.
- – ILC classes can include hands on learning experience.
- – Open opportunity to ask questions and have discussions with the instructor.
Course Descriptions & Overview
20 Seer Inverter Heat Pumps
Technical training including Installation, Operation, Service & Trouble Shooting.
In this course, technicians will delve into the installation, start-up/charging, operation, and service procedures of Rheem’s 20 SEER inverters. The course ensures technicians understand the importance of proper charging for optimal system performance. Other topics of interest include components, RHMV air handler wiring, RCF coil wiring, and detailed service procedures.
Heat Pumps Single & Two Stage
Technical training including Installation, Operation, Service & Trouble Shooting.
The Rheem heat pumps course walks technicians through installing, servicing, and diagnosing single and two stage heat pump systems. Basic topics include location selection, refrigerant line sizing & installation, and evaporator coil installation. Advanced topics include proper charging procedures, defrost operations & diagnostics, and accessory purpose and operation.
IKONIC Condensing Tankless Gas Water Heater
This course will cover technical training on the IKONIC Condensing Tankless Gas Water Heater including installation, operation, service, maintenance & trouble shooting.
Session highlights include error code handling, Hot-start programming™ for back-to-back usage, and cross over valve use for non-dedicated return line. Other key agenda items include fuel conversion, venting options, installation of multiple units, condensate neutralizer and flow rates diagnostics.
ProTerra Hybrid Electric Water Heater
ProTerra Hybrid Electric Water Heater technical training includes Installation, operation, service & trouble shooting.
Session highlights include product design, a thorough; how it works, normal operation, and model differentiation. Also covered is operation and troubleshooting of model safety features along with warranty and warranty-related products.
Endeavor Update
An introduction to the Rheem® Endeavor™ Residential Heating & Cooling Solutions – 2023. Designed for experienced technicians and installers.
Training will cover changes and new features, 17 amended updates, product tiering, features & benefits, general matchups, apps, and control boards of the Endeavor Line, the RA16AZ air conditioner and RP15AZ & RP16AZ heat pumps.
CRTGH -3 Gas Tankless Water Heater
Technical training including Installation, Operation, Service & Trouble Shooting.
During this technical training session technicians will receive information to build knowledge of Key Features, the model line-up and the differences and similarities of the new CRTGH -3 from the Previous Model -2.
Meet The Training Team
Brian Faulds
Technical Trainer Eastern Canada
Brian has over 15 years of field experience working in Commercial, Industrial and Residential HVAC. His passion, enthusiasm and interest to share information is always evident in his conversations and training sessions.
Aaron Gibson
Technical Trainer Western Canada
Aaron, a Canadian Veteran, has over 20 years of experience in the HVAC industry. His knowledge and insights cover a broad spectrum of education from field service technician to Operations management in both Residential and Commercial fields.
Gus Provias
Technical Training Supervisor
As an experienced HVAC technician, technical support specialist and technical training manager, Gus harnesses knowledge, problem solving and process improvement to implement quality training programs that will translate to efficiency & results in the field.
Samantha Patterson
Technical Training Coordinator
Samantha is here to support your training coordination, ensuring you receive any information and support you need. Based at our Rheem Brampton ILC Centre, she will welcome you in person but don’t hesitate to reach out, regardless of where you will be attending. Sam’s ultimate goal is to ensure you have a positive learning experience.
